Who is your personal data controller? 

[company_name] will act as controllers of your personal data collected when you browse our website, you use the services offered herein, when you purchase them, and/or you contact our Customer Service team by email, phone, chat or mail for any reason.

When does this Privacy Policy apply?

This Privacy Policy applies to the personal data that We collect, use and process from you as User of this website and/or Customer.

Please note that our Website may contain icons and/or links to redirect you to websites of third parties that give you access to functionalities and/or services such as job alerts or online courses. In this sense, please note that these third party websites are not operated by Us, so We cannot assume any responsibility for the information and content provided by them and/or the correct provision of the functionalities and/or services offered by these third parties, since We have no control over this. These third party websites are bound by their own cookie and privacy policies and you must consult them for further information on how your personal data is processed by them.

In addition, please note that in order to access the functionalities and/or services of some of the above mentioned third-party websites you must be registered as a User. In this regard, keep in mind that the controller of the personal data you provide in the registration process is the owner of the website and your personal data will be processed in accordance with its Privacy Policy, which is totally disconnected from ours. Therefore, We recommend that you consult the Privacy Policies of the third-party websites you access to better understand how your personal data will be processed, before registering as a User.

When do we collect your personal data?

The personal data We collect from, and about, you is as follows:

• Direct interactions: when you register on this Website, you create and, if appropriate, download a professional document, search for job offers, and/or you contact our Customer Service team by means such as the Website’s contact form, postal address, or email requesting for information.
• Automated technologies: We may automatically collect information like your IP address, the sections you consult on our Website or the time that you remain on our Website by using cookies, whether our own or from third parties.
• Payment data: We will only request your payment information once you have registered on our Website, by creating an account, in order to provide job search services. The captured data will be sent securely to our certified payment service providers for the authorization of the transaction. In no case do We visualize or access the complete data of your credit or debit card. It is the Customer’s responsibility not to enter, provide or send his/her card information through channels not authorized by the Company.

Please be informed that you only are required to provide the personal data and information strictly necessary for the fulfillment of the purposes detailed below. Therefore, not providing this information could result in the inability to assist you and/or address your informational requests, etc. With this in mind, please note that if you provide Us with more information than is expressly required, you consent to the processing of it for the informed purpose/s for which you’re sending it.

The User and/or Customer must provide accurate, updated and complete personal data and/or private information in order to fulfill the purposes detailed below. We will not assume any type of responsibility for circumstances that are beyond our reasonable control, such as being provided with erroneous, incomplete and/or fraudulent information from the User.

If you provide Us with personal data from third parties, such as when creating a professional document for a third person, whether these minors or adults, you guarantee to Us that you have informed them about the purposes for which their personal data will be processed by the Company and that you have obtained, if appropriate, their prior and express consent to communicate Us their personal data.

Equally, if you provide Us with the personal data of a minor, you guarantee to Us that you are his/her parent and/or legal guardian and/or that you have obtained the authorization of his/her parents or legal guardian to communicate the minor’s personal data with us. The company will not accept any responsibility for any breach of this requirement. 

If you are a minor, it is necessary to have the prior consent of your parents or legal guardians to include your personal data on this Website. The company will not accept any responsibility for any breach of this requirement. 

What do we use your personal data for?

Your personal data is processed for the following purposes:

• To access the professional information collected in your resume in accordance with the services offered on this website;
• To provide you of third party job alerts in accordance with your experience and that might be interest to you;
• In order to save an offer job in which you have shown interest;
• To send you information about the latest updates you our website;
• For administrative purposes related to the collection of the cost of the subscription plans to the services offered through this Website, the verification of your payment information, accountancy and billing tasks;
• To send you newsletters if you have given your consent to receive them;
• To improve your user experience on our Website and Customer Service support by analyzing your and other customers usage of our Website and/or your communications with Us;
• To comply with our legal obligations and/or to respond to judicial, administrative or police requirements;
• To properly address your informational request, claims or queries, through one of our several means of contact, about Us and/or our professional services and/or to attend to your assistance and refund requests;
• To carry out periodic checks against fraudulent, unauthorized or illegal activity on/or through our Website.
  

What is the legal basis for processing your personal data?

We only process your personal data when there is a legal basis for doing so. The legal basis will depend on the reason We collect and process your personal data. In almost all cases the legal basis will be:

• The execution of the contract with you means, keeping the professional documentation creation services offered on this website available to you at all times; 
• To comply with our legal obligations and/or to attend to judicial, administrative or police requirements regarding the services offered to the Customer;

Moreover, We can collect and process your personal data based on your consent and/or legitimate interest, being the following cases:

• The consent that you provided Us with for the processing of your personal data in connection to the purposes informed at the time of collection of your data, such as to receive the requested information, to sign up for a newsletter;
• Informing you about third party job alerts  that might be of your interest;
• Administrative purposes;
• Fraud control of  credit cards and other methods of payments, including the expiration date of the payment method used by you when contracting the services/products; 
• To address possible claims regarding the services offered through this Website; 
• Enhancing user experience when you use this Website and to operate it efficiently;
• Monitoring fraudulent activity in order to preserve the security and integrity of our Website. 

In the event that we send you electronic commercial communications, all of them will include an unsubscribe link, so you can object to receiving it at any time. We will try to process your unsubscription request immediately, but sometimes this process may take a number of days to become effective, during this period you may still receive our communications. 

How long do we keep your personal data?

We will process your personal data for as long as necessary to fulfill the purposes for which they were collected and, beyond that, your personal data will be retained, and duly securely blocked for the necessary period that We need to keep it. For example, it will be kept for as long as necessary to comply with our legal obligations and/or address possible claims related to the services offered through this Website; to finish an investigation of a fraudulent or illicit activity detected; to retain Cookies information providing that you do not revoke consent, etc. Once the necessary retention period has elapsed, your personal data will be securely deleted from our information systems.

Bear in mind that, requesting the cancellation of a selected subscription plan means, as well, exercising the Customer’s data protection right to erasure. For further information, please consult the “What Rights Do You Have and How Can You Exercise Them?” section of this Privacy Policy.

Moreover, if you have provided Us with your consent to process your personal data for specific purposes, note that you can withdraw said consent at any time by contacting our Customer Service team by email info@remotejobscoach.com and/or by clicking the link to unsubscribe in case of electronic commercial communications. 

Who Do We Share Personal Data With?

We may communicate your personal data to the following third parties that participate in the provision of the services offered on this Website and/or in the management of the User and/or Customer’s information, including but not limited to:   

• our own organization or other organizations within our group or under the same parent company, including with the merchant of records if applicable;
  our own organization or other organizations within our group or under the same parent company, including with the merchant of records if applicable;
• partners and/or suppliers such as companies who handle the advertisement of online courses and/or the job alerts;
• technology service providers which host our information systems and/or that offer Us tools or technological support;
• public entities to comply with our legal obligations;
• administrative, judicial and/or police authorities in response to requirements, as long as they are required in accordance with the applicable law and regulations; 
• our legal advisors, when a claim is presented related to the services offered through this website and when it is necessary to protect and/or defend our legitimate interests.
  

The third parties mentioned above may have their headquarters outside the European Economic Area (EEA), therefore the communication of personal data to them may involve an international transfer of personal data. In this regard, We inform you that We will only transfer personal data to recipients located in countries that offer a level of personal data protection comparable to the laws and regulations of data protection of European countries or, failing that, We will apply the appropriate safeguards required by the current applicable law and regulations on the protection of personal data, in order to ensure the privacy and security of your personal data and that your individual rights and freedoms are guaranteed. 

How do we protect your personal data?

Your personal data is securely stored securely by our information systems and We have established the technical and organizational measures necessary to ensure the confidentiality and integrity of your personal data and to protect it against unauthorised or unlawful processing and/or accidental loss, destruction or damage.

Furthermore, We have taken reasonable measures to guarantee that all our staff, as well as the suppliers or collaborators with access to your personal data, have received adequate training regarding the processing of the personal data collected. 

Although We will do our best to guarantee the protection of your personal data transmitted through our Website and/or that you may provide Us by others means such as email, please bear in mind that you should also take precautions to keep safe your personal data such as e.g you must not share the details of your “User account” of this Website with other individuals, must take precautions against online fraud and phishing, and must not enter or confirm your bank detail by means of fake messages. 

What Rights Do You Have and How Can You Exercise Them?

You may, with any cost, exercise your rights of: access, rectification, erasure, restriction of processing, to object, as well as the right to the portability of your personal data, by a written request addressed to Us, sent by email to: info@remotejobscoach.com or by post to Av. Litoral nº 12-14, 5ft floor, 08005 Barcelona – Spain.

You may modify the “privacy settings” of your Website browser to set up tracking cookies at any time. Also, you can install programs or add-ons to your browser, known as “Do Not Track” tools, which will allow you to choose the Cookies you want to allow.

What are cookies, and what are they used for?

For the purposes of this Policy, the single term ‘cookies’ refers to cookies and similar technologies that track information about accessing and interaction with our Website, for different purposes, such as facilitating information about the user’s device, the user’s your navigation through our Website, remembering your browsing preferences, customizing the services offered on this Website, the user’s purchase and cancellation history, and generating aggregate statistics based on user interaction, among others. 

The memorized data recorded by cookies takes up a small space on a device’s memory and does not harm the device in any way.

When are cookies installed?

Interacting with our Website and purchasing the paid services offered in it implies the installation of cookies, which may belong to us or belong to third parties.

The use of third-party cookies is subject to the Cookies and Privacy Policies of these third parties. Therefore, We will not be responsible for the content or veracity of the mentioned policies of said third parties. Please consult the website(s) of said third parties to obtain more information, or in the event that you want to change your preferences for setting these cookies. 

What type of cookies are installed?

Cookies that can be installed include the following:

• Session cookies: these are used to identify the User during the session, prevent the User from having to repeat processes in the Website, and are automatically deleted when the browser on the User’s device is closed.
• Persistent cookies: these are used to identify the User during the session, prevent the User from having to repeat processes in the Website, and remain installed for a certain time in the browser of the User’s device.
• Owned cookies: these are sent to the User’s device from our Website and/or computer equipment, managed by Us, and their information is collected for our own purposes.
• Third-party cookies: these are sent to the User’s device from computer equipment or a Website managed by another company (partners and/or service providers) and their information can be collected for our own purposes (i.e. to know the geographical location of the User) and/or to manage or improve the services that these third-party companies offer (i.e. to manage the payment of the Website’s services.). 
• Technical cookies: these allow the management and operation of this Website and enable its functions and services, for example, to carry out the purchase process and manage payment, etc. 
• Analytical cookies: these allow Us to analyze the use of this Website and recognize which functionalities interest users the most, in order to improve the quality and functionalities of our services (i.e. the Website’s look and feel, messages’ design for usability, etc.) This information is obtained from disaggregated data which is not associated with a particular User or his/her personal information. 

To install cookies in your device’s browser, We need your express consent, although there are other cookies that are exempt from such consent. The exempt cookies are user authentication or identification cookies (session cookies only). 

We have enabled adequate mechanisms to obtain your consent for the installation of cookies that require it. However, please be informed that, in accordance with the applicable laws and regulations, (i) it will be understood that your consent has been given if you modify the configuration of the browser by disabling the restrictions that prevent the installation of cookies and that, (ii) when the installation of cookies is necessary to provide you with the services that you have expressly requested, your consent will not be necessary.